Our Office has the authority file legal action under the Texas Deceptive Trade Practice Act to protect consumers. The statute prohibits certain practices by businesses and allows the Attorney General or the County Attorney to file lawsuits to stop those unlawful acts.  Some of the acts prohibited this statute include:

  • passing off goods or services as those of another;
  • causing confusion or misunderstanding as to the source, sponsorship, approval, or certification of goods or services;
  • causing confusion or misunderstanding as to affiliation, connection, or association with, or certification by another;
  • representing that goods or services have sponsorship, approval, characteristics, ingredients, uses, benefits, or quantities which they do not have; 
  • advertising goods or services with intent not to sell them as advertised;
  • knowingly making false or misleading statements of fact concerning the need for parts, replacement, or repair service;
  • misrepresenting the authority of a salesman, representative or agent to negotiate the final terms of a consumer transaction;
  • taking advantage of a disaster declared by the governor by: selling or leasing fuel, food, medicine, or another necessity at an exorbitant or excessive price.

Click here to read about common scams and other consumer protection warnings.