We’ve been alerted to recent activity in Texarkana and other cities where utility customers are getting calls warning them that their utilities are about to be cut off because the company did not receive a payment. The caller claims your gas or electricity wlll stay on only if you make an immediate payment to a special address or provide a credit card number over the phone.
This is an old scam that pops up from time to time in the Houston area and the incidents in Texarkana remind us all to be vigilant.
If you get one of these calls hang up and call your utility provider on a number you know is accurate and report the incident.
Scammers rely on fear and emotion, hoping you will act before you think. Always be wary of calls you get where the caller is asking for a social security number, credit card number or other financial information.